Contact Us
Last Updated: October 13, 2026
We are here to assist you with product questions, order inquiries, shipping updates, returns, refunds, and other store-related concerns.
Customer Support
If you need assistance, please contact our customer service team.
Email:
service@norvexm.com
Phone:
0898-66212830
Company:
Hainan Huiqizhi Technology Co., Ltd.
Business Address:
Room 501, 5th Floor, Caisheng Building, 15 Longhua Road, Datong Subdistrict, Longhua District, Haikou City, Hainan Province
Customer Service Hours
Monday–Friday
9:00 AM–6:00 PM
China Standard Time (UTC+8)
We normally respond to customer inquiries within 1–2 business days.
For order-related questions, please include:
- Order number
- Email address used during checkout
- Product name
- Details of your request
Providing complete information helps us resolve your issue more efficiently.
We Can Help With
Our customer support team can assist with:
- Product information
- Order status
- Shipping questions
- Tracking updates
- Cancellation requests
- Returns and refunds
- Payment issues
- Warranty inquiries