TERMS OF PURCHASE

Last Updated: October 13, 2026

These Terms of Purchase apply to all purchases made through the Norvexm online store.

By placing an order, you acknowledge and agree to the following purchase conditions.


1. Seller Information

Products purchased through Norvexm are provided by:

Hainan Huiqizhi Technology Co., Ltd.

Operating under the brand:

Norvexm

Business Address:

Room 501, 5th Floor, Caisheng Building, 15 Longhua Road, Datong Subdistrict, Longhua District, Haikou City, Hainan Province

Email:

service@norvexm.com

Phone:

0898-66212830


2. Product Details

We aim to provide accurate information regarding our products, including:

  • Product descriptions
  • Images
  • Specifications
  • Available options
  • Pricing information

Customers should carefully review product details before completing a purchase.

Minor variations may occur due to manufacturing processes, photography, or display settings.


3. Pricing and Payment

All prices displayed on our website are shown according to the currency available during checkout.

Prices may change before an order is submitted.

Once an order has been accepted, pricing will generally remain unchanged unless an obvious technical or pricing error occurs.

Payment must be successfully authorized before an order can be processed.


4. Order Placement

When you submit an order through Norvexm, you are requesting to purchase the selected products.

After receiving your order, we will send an order confirmation email.

The confirmation email acknowledges receipt of your order but does not always represent final acceptance.


5. Order Acceptance and Cancellation

Norvexm may refuse or cancel an order when necessary, including situations involving:

  • Payment authorization failure
  • Suspected fraud
  • Inventory limitations
  • Incorrect product information
  • Technical errors
  • Delivery restrictions

If your order is cancelled after payment, any eligible refund will be issued to the original payment method.


6. Order Changes

If you need to update or cancel an order, contact us as soon as possible:

service@norvexm.com

We will attempt to assist before the order enters processing.

Once an order has been prepared, packed, or shipped, changes may no longer be possible.


7. Shipping

Orders are generally processed within:

1โ€“3 business days

after payment confirmation.

Shipping times vary depending on destination, shipping method, and carrier conditions.

For detailed shipping information, please review our Shipping Policy.


8. Returns and Refunds

Eligible products may be returned according to our Return Policy.

Customers must contact Norvexm before sending any products back.

Return requests must follow the applicable return requirements and procedures.


9. Delivery Responsibility

Customers are responsible for providing accurate shipping information during checkout.

Norvexm is not responsible for delays caused by:

  • Incorrect addresses
  • Carrier delays
  • Weather conditions
  • Customs procedures
  • Events outside our reasonable control

We will make reasonable efforts to assist customers with delivery issues.


10. Consumer Rights

Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded.


11. Contact Information

For purchase-related questions:

Norvexm

Hainan Huiqizhi Technology Co., Ltd.

Room 501, 5th Floor, Caisheng Building, 15 Longhua Road, Datong Subdistrict, Longhua District, Haikou City, Hainan Province

Email:

service@norvexm.com

Phone:

0898-66212830